A Cheshire based online retailer contacted TNS to enquire about a telephone system upgrade. After carrying out detailed investigation the technical team at TNS suggested a Hosted VoIP solution.
The new system offered:
Automated greeting service
Voice to email facility
Transfer calls to other extensions
And much more
After signing the contract the new system was up and running within 24 hours. It featured a new 0845 number and 3 extensions.
The retail company were very impressed with the technical assistance offered by TNS and the swift installation and implementation services. The new system is already having a positive impact on the business.