A Cheshire based online retailer contacted TNS to enquire about a telephone system upgrade. After carrying out detailed investigation the technical team at TNS suggested a Hosted VoIP solution.

The new system offered:

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• Automated greeting service

• Voice to email facility

• Transfer calls to other extensions

• And much more

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After signing the contract the new system was up and running within 24 hours. It featured a new 0845 number and 3 extensions.

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The retail company were very impressed with the technical assistance offered by TNS and the swift installation and implementation services. The new system is already having a positive impact on the business.