A Cheshire based online retailer contacted TNS to enquire about a telephone system upgrade. After carrying out detailed investigation the technical team at TNS suggested a Hosted VoIP solution.
The new system offered:
-
Automated greeting service
-
Voice to email facility
-
Transfer calls to other extensions
-
And much more
After signing the contract the new system was up and running within 24 hours. It featured a new 0845 number and 3 extensions.
The retail company were very impressed with the technical assistance offered by TNS and the swift installation and implementation services. The new system is already having a positive impact on the business.